Global Resource Manager
The Role
The Global Resource Manager will oversee and optimise resource operations across nine client studio locations, acting as the central hub for resource management, key talent identification, and surge capacity management for one of our global clients.
This role requires a deep understanding of the creative and integrated marketing process, a keen eye for talent, a clear understanding of skill and project requirements and a passion for scaling creative ideas.
Key Responsibilities
Build a highly functioning network of Resource Managers in each region: Build, train, engage a community of Resource Managers in each of the regions, define and establish processes and rituals across that client network to facilitate seamless resource mapping and management of forecasting.
Establish the surge capacity and ongoing resource management process: Work with the Operations leadership and regional teams to define and establish the process and its adoption across the client network.
Track Global Needs: Monitor and evaluate resource demands across all locations, ensuring alignment and efficiency. Proactively identify and anticipate future resource needs and support the identification of big opportunities requiring internal investment and resourcing.
Talent Scouting: Identify, nurture, and onboard top-tier creative talent within and beyond the network, empowering the flexible talent model and ensuring access to the best skillsets and resources to brief needs. Develop and maintain a talent pool for quick access to specialised skills.
Resource & brief Oversight: Oversee the flow of incoming and outgoing briefs across regions. Implement processes for brief quality control and efficient distribution.
Resource Optimisation: Collaborate with various operations leads and resource managers in each region as well as other WPP agencies to allocate resources effectively globally, maximising impact while balancing workload and budgets. Develop and implement resource allocation strategies that optimise utilisation and project timelines.
Resource Operations Optimisation: Oversee and optimize resource operations across all nine studios, ensuring efficient workflows, best practice implementation, and continuous improvement.
In details the role will be accountable for:
Work with regional teams to provide an early view of talent requirements.
Manage the regularly engaged network community of creative leads to drive the free flow of creative ideas and best practices.
Resource Management & Talent: Develop and implement a global resource management plan that addresses talent needs across all locations. Support the talent onboarding process for the Flex resources. Track and report on resource utilisation and identify areas for improvement.
Resource process Management: Implement a standardised resource process across all locations and build strong operational foundations, processes a
Skills and Experience
Proven experience in global resource management within an agency environment.
Experienced in resource operations management positions within cross cultural international companies that build complex, global, scalable teams to develop big, bold and brave ideas
Strong understanding of creative and operational processes and the ability to recognise exceptional
talent.
A genuine passion for creativity and the pursuit of scaling ideas.
Excellent communication, interpersonal, organizational and stakeholder management skills.
Strong problem-solving and decision-making abilities.
Ability to thrive in a fast-paced, complex, and global environment.
Experience working with or within large, multinational organisations is preferred.
Experience with resource management tools and software, Tempo is preferred.
- Department
- Operations
- Locations
- New York
- Remote status
- Hybrid
About T&Pm
Who are we?
T&Pm is the world’s only truly full-service independent agency network, combining the energy and agility of a partner-owned business with the scale and strength of our alliance with WPP and GroupM.
We believe in The Power of &, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Working alongside our clients’ marketing departments, we deliver ‘&mplified Creativity’ to solve their business and brand challenges seamlessly, creatively and efficiently.
Ultimately of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.
That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be.
T&Pm embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.
Global Resource Manager
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